India’s biggest low-cost carrier, IndiGo, has launched a new service called 6EBagPort. This service provides door-to-door bag delivery for its passengers. The service is currently available only in Delhi and Hyderabad, but will shortly be launched in Mumbai and Bengaluru. The airline has tied up with CarterPorter to provide this amenity, which can be availed by its passengers during booking in the “Add on” section.
The service must be booked 24 hours prior to the departure time. This eliminates the need for standing in line to drop their luggage before the flight or waiting for the bag at the baggage belt upon arrival. The bag will be picked up from the customer’s home and delivered to the passenger’s destination address. This will benefit both business travellers and leisure travellers as passengers wanting to go to an important meeting after arriving can head straight there without wasting any time in collecting the luggage and dropping it off. The airline is also offering insurance along with this service for the bags worth around Rs.5000 (USD 68.2) per baggage item for the contents and the container.
This service is being offered to passengers at Rs.630 (USD 8.6) each way. Sanjay Kumar, Chief Strategy and Revenue Officer at IndiGo said: “The service will bring relief to customers who may want to travel with additional baggage from home to airport or would like to go for a meeting directly from airport without carrying bags. Our partnership with CarterPorter will ensure that our customers have a seamless experience as their baggage gets transferred door to door while they fly onboard our lean, clean flying machine.”
