Mer trøbbel for Boeing, ettersom reisebyrå på nett ser økning i kunder som filtrerer ut flyene sine

Mer trøbbel for Boeing, ettersom reisebyrå på nett ser økning i kunder som filtrerer ut flyene sine

Tidsstempel: 24. januar 2024 2:41
Kilde node: 3083000

Rapporter om en nesehjul falt av et Delta Air Lines Boeing 757 passasjerfly som sto i kø for å ta av fra Hartsfield-Jackson Atlanta internasjonale lufthavn 20. januar signaliserer stadig mer urovekkende tider for flyprodusenten. Det negative inntrykket har spredt seg til publikum; nettreiseselskapet Kayak har lagt til flere filtre på sine nettsider som lar kunder utelukke flyreiser som bruker Boeing 737 MAX-jetfly fra sine søk.

According to The Guardian, Kayak said that following the Alaska Airlines incident
it experienced a 15-fold increase in the use of its aircraft filter feature, which the company first launched in March 2019. The filter allows customers to distinguish between 737 Max 8 and Max 9 jets because the latter have been grounded by the Federal Aviation Administration (FAA) following the midair blowout of a door in the passenger cabin January 5.

"Enten du søker etter kabinklasse, flykvalitet eller flytype, har Kayaks filtre som mål å gi reisende all informasjonen de trenger for å ta smarte beslutninger og reise med selvtillit," sa en talsperson for selskapet.

The filter update comes almost three weeks after an Alaska Airlines flight suffered a midair blowout, and a few days after the wheel incident, during which, according to a preliminary report from the FAA, the aircraft was lined up and waiting to take off when the nose wheel “came off and rolled down the hill.” 

Boeing nektet å kommentere hendelsen med nesehjulet.

Boeing CEO David Calhoun insisted January 24 that the organization only allows jets to fly when the company is “100%” confident in the aircraft’s safety,” adding that Boeing understands “the gravity of the situation” and that he is prepared to meet with several U.S. senators regarding the FAA’s investigation into the company.

Boeing has also experienced repeated problems in design and production with its newest jumbo jet, the 787 Dreamliner. “Such frequent, repeated crises point to a dypere problem than isolated engineering mishaps,” said Bill George,

professor i ledelsespraksis, og en Henry B. Arthur Fellow of Ethics ved Harvard Business School, i en artikkel 24. januar i Harvard Business Review. “The underlying cause of these issues is a leadership failure that has allowed cultural drift away from Boeing’s once-vaunted engineering quality.” 

Boeing is still scheduled to deliver its first Max 737 jet to China January 24, ending an almost five-year freeze on imports of the company’s most profitable product. According to Reuters, the delivery represents a vote of confidence for the company at a time when it is facing scrutiny from various industry bodies and government agencies. 

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