Flere problemer for Boeing, da onlinerejsebureauet ser en stigning i kunder, der filtrerer sine fly fra

Flere problemer for Boeing, da onlinerejsebureauet ser en stigning i kunder, der filtrerer sine fly fra

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Rapporter om a næsehjul at falde ned af et Delta Air Lines Boeing 757 passagerfly, der stod i kø for at lette fra Hartsfield-Jackson Atlanta International Airport den 20. januar signalerer stadig mere bekymrende tider for flyproducenten. Det negative indtryk har spredt sig til offentligheden; onlinerejseselskabet Kayak har tilføjet yderligere filtre til sine hjemmesider, som giver kunderne mulighed for det udelukke flyvninger der bruger Boeing 737 MAX-jetfly fra deres søgninger.

According to The Guardian, Kayak said that following the Alaska Airlines incident
it experienced a 15-fold increase in the use of its aircraft filter feature, which the company first launched in March 2019. The filter allows customers to distinguish between 737 Max 8 and Max 9 jets because the latter have been grounded by the Federal Aviation Administration (FAA) following the midair blowout of a door in the passenger cabin January 5.

"Uanset om du søger efter kabineklasse, flykvalitet eller flytype, har Kayaks filtre til formål at give rejsende al den information, de har brug for for at træffe smarte beslutninger og rejse med tillid," sagde en talsmand for virksomheden.

The filter update comes almost three weeks after an Alaska Airlines flight suffered a midair blowout, and a few days after the wheel incident, during which, according to a preliminary report from the FAA, the aircraft was lined up and waiting to take off when the nose wheel “came off and rolled down the hill.” 

Boeing afviste at kommentere hændelsen med næsehjulet.

Boeing CEO David Calhoun insisted January 24 that the organization only allows jets to fly when the company is “100%” confident in the aircraft’s safety,” adding that Boeing understands “the gravity of the situation” and that he is prepared to meet with several U.S. senators regarding the FAA’s investigation into the company.

Boeing has also experienced repeated problems in design and production with its newest jumbo jet, the 787 Dreamliner. “Such frequent, repeated crises point to a dybere problem than isolated engineering mishaps,” said Bill George,

professor i ledelsespraksis og en Henry B. Arthur Fellow of Ethics ved Harvard Business School, i en artikel den 24. januar i Harvard Business Review. “The underlying cause of these issues is a leadership failure that has allowed cultural drift away from Boeing’s once-vaunted engineering quality.” 

Boeing is still scheduled to deliver its first Max 737 jet to China January 24, ending an almost five-year freeze on imports of the company’s most profitable product. According to Reuters, the delivery represents a vote of confidence for the company at a time when it is facing scrutiny from various industry bodies and government agencies. 

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