Customer experience examples that drive value – IBM Blog Source Cluster: IBM Source Node: 3084286Time Stamp: Jan 25, 2024
Architectural patterns for real-time analytics using Amazon Kinesis Data Streams, part 1 | Amazon Web Services Source Cluster: AWS Big Data Source Node: 3051896Time Stamp: Jan 8, 2024
Driven Technologies Expands Expertise With Acquisition of ieMentor Source Cluster: Dark reading Source Node: 3047133Time Stamp: Jan 4, 2024
IBM’s new Watson Large Speech Model brings generative AI to the phone – IBM Blog Source Cluster: IBM Source Node: 3045053Time Stamp: Jan 3, 2024
Innovations in AI: Transforming Contact Center Operations Source Cluster: Fintech News Source Node: 3037136Time Stamp: Dec 28, 2023
Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 3030841Time Stamp: Dec 21, 2023
Build efficient ETL pipelines with AWS Step Functions distributed map and redrive feature | Amazon Web Services Source Cluster: AWS Big Data Source Node: 3023037Time Stamp: Dec 18, 2023
5 Perhaps Somewhat Obvious Predictions for SaaS in 2024 | SaaStr Source Cluster: SaaStr Source Node: 3015435Time Stamp: Dec 14, 2023
Six ways AI can influence the future of customer service – IBM Blog Source Cluster: IBM IoT Source Node: 2999893Time Stamp: Dec 7, 2023
Global Call Centers Strategic Business Report 2023: Market to Reach $494.7 Billion by 2030 from $314.5 Billion in 2022 – U.S. is Estimated at $110 Billion, While China is Forecast to Grow at 6.6% CAGR – ResearchAndMarkets.com Source Cluster: Fintech News Source Node: 2997968Time Stamp: Dec 6, 2023
Examples of IBM assisting insurance companies in implementing generative AI-based solutions – IBM Blog Source Cluster: IBM IoT Source Node: 2993395Time Stamp: Dec 4, 2023
Welcome to a New Era of Building in the Cloud with Generative AI on AWS | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 2987067Time Stamp: Nov 30, 2023
AWS AI services enhanced with FM-powered capabilities | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 2984807Time Stamp: Nov 27, 2023
Elevate your self-service assistants with new generative AI features in Amazon Lex | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 2980063Time Stamp: Nov 26, 2023
Amazon Transcribe announces a new speech foundation model-powered ASR system that expands support to over 100 languages | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 2980065Time Stamp: Nov 26, 2023
Your guide to generative AI and ML at AWS re:Invent 2023 | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 2974537Time Stamp: Nov 22, 2023
Use generative AI to increase agent productivity through automated call summarization | Amazon Web Services Source Cluster: AWS Machine Learning Source Node: 2967871Time Stamp: Nov 6, 2023
Patent Office Issued 297 Patents to Indiana Entities in August 2023 Source Cluster: Indiana IP Law Source Node: 2941395Time Stamp: Oct 17, 2023
Deepdesk Introduces Cutting-Edge ‘AIX’ Features, Pioneering the Future of AI for Contact Centers Source Cluster: ACN Newswire Source Node: 2931658Time Stamp: Oct 11, 2023
IBM TechXchange underscores the importance of AI skilling and partner innovation Source Cluster: IBM Source Node: 2893861Time Stamp: Sep 21, 2023