The provisioning of financial services is evolving in response to restless customer expectations, a watershed in regulation, and the constantly shifting technological landscape.
Consumers expect to make use of banking services without friction at any time across all of their different devices while on the move between various locations.
At the same time, in a world where the attackers have never been so sophisticated and the threats never so prevalent, many consumers are no longer taking for granted that their data will be well managed and secure.
Because of this, regulatory trends such as GDPR and PSD2 are underpinning a revolution in how people can take control of, and benefit from, the consent-based sharing of their financial data with selected parties.
To address these trends and necessities of the future, financial services leaders should carefully compare digital identity management providers for customer identity and access management (CIAM).
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