Five Steps to Ensuring Supply Chain Solutions Implementation Success

Supply chain organizations and vendors both need to understand the business problems faced by the client organization. This meeting of the minds is critical to seeking out a software vendor and to the success of the eventual implementation. Certain categories of data should be available for specific types of supply chain technology implementations and the presence or absence of the required data will impact the metrics being used to measure the success of the project. Setting goals without understanding the data available and required could send a project off course. Hence, data availability supports supply chain planning and decision-making, and the achievement of the desired measures and metrics.

Supply chain projects focus on different goals and aims, such as improving forecasting, overcoming supply constraints, or improving fulfillment processes, at different organizations and the goals of any given project dictate the success measurements of each. That’s why it’s important for all project stakeholders, among both vendors and users, at the executive level and on the implementation level, to be aligned on key performance indicators (KPIs), ensuring that implementation decisions are driving towards the same goals. Vendors need to encourage their clients to push toward the right goals and KPIs, and the client needs to push the vendor toward their desired state as well. That’s going to make for uncomfortable conversations, which are to be expected.

Baseline data is the starting-off point of a supply chain technology implementation and provides an indication of where a project needs to go. Baselines often change over time as processes and measurements change, since supply chain technology implementations are fundamentally dynamic processes. The touchstone of any supply chain technology implementation always is and needs to be continuous improvement.

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• Source: https://www.supplychainbrain.com/articles/37605-five-steps-to-ensuring-supply-chain-solutions-implementation-success