Alibaba.com announced January 9 that it would be launching its new AI-powered Smart Assistant features at CES 2024 in Las Vegas, Nevada.
Alibaba.com said that the Smart Assistant tools for global sourcing will help small business owners discover new commerce opportunities, stay up-to-date with market trends and track orders. The company also said that the Smart Assistant tool will be equipped with an Instant Help feature that provides users with a chatbot that will answer all their questions in real-time.
“Today’s small businesses face a variety of headwinds, but with the right technology and support, they can feel confident that they will overcome obstacles and help their business thrive, which is why we’re expanding the features of our new Smart Assistant tool to better serve today’s entrepreneurs,” said Chris Lu, general manager of Alibaba.com North America. “With advances in AI, we are ushering in the next generation of sourcing and empowering small businesses to succeed with our Smart Assistant at their side.”
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- Source: https://www.supplychainbrain.com/articles/38831-alibabacom-launches-ai-powered-assistant-tool
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