Why Digital Trust is important for banks
In his renowned book "The SPEED of Trust: The One Thing That Changes Everything," Stephen Covey emphasizes that the outcomes of one's efforts are determined by trust. To illustrate this concept, Covey alters the traditional business equation Results = Strategy x Execution to read Results = Trust (Strategy x Execution). Stephen Covey's trust equation demonstrates that, with identical Strategy and Execution, high trust amplifies outcomes, whereas low trust diminishes them. This demonstrates the power of trust in all businesses, including banking. Banks are the beholders of people's money; hence, trust