Fintech companies are set to win significant market share from banks says JPMorgan’s Chase chief Jamie Dimon, who laments the regulatory constraints that hobble banks as they face up to the threat from Big Tech competitors.
Dimon acknowledges that many of these new competitors have done a “terrific job” in easing customers’ pain points and making digital platforms slick and simple to use. However, they have also benefited from differences in the regulatory playing field
“We should remember that the quantum of risk may not have changed – it just got moved to a less-regulated environment,” states Dimon. “And new risks get created. While it is not clear that the rise in nonbanks and shadow banking has reached the point of systemic risk, this trend is accelerating and needs to be assiduously monitored.”
To compete, banks need to invest in AI and machine learning tools and accelerate a shift to cloud-based banking, the CEO says. Banks also need to be faster and bolder in how they attack new markets: “Sometimes new markets look too small or appear not to be critical to our customer base – until they are. We intend to be a little more aggressive here.”
Dimon se ne zanaša preveč na kakršno koli takojšnjo spremembo regulativnega okolja, saj priznava, da bodo morale banke le prilagoditi svoje strategije, da bodo kos roki, ki so jo prejeli.
»Čeprav sem še vedno prepričan, da lahko JPMorgan Chase raste in svojim delničarjem zasluži dober donos, bo konkurenca močna, zato moramo postati hitrejši in bolj ustvarjalni,« pravi Dimon. "Nakupi so v naši prihodnosti in fintech je področje, kjer bi lahko del tega denarja uporabili."
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