Cum SyncSpider a făcut posibile plățile offline și online pentru clienții lor cu Chargebee

SyncSpider is an iPaaS solution that helps eCommerce businesses snowball by synchronizing data from various business tools and creating out-of-the-box automation solutions. With 15 years of experience in eCommerce, the founding team of SyncSpider understood the gap in the eCommerce market and established SyncSpider in the year 2016. They achieved Product-Market fit relatively early and scaling up wasn’t a problem for SyncSpider. However, finding the right solution to manage their subscription billing that will keep up with their pace of growth definitely was.

Furnizarea de facturare personalizată cu complexități care tind spre ZERO

Aleksander Stanisic, COO al SyncSpider, calls Sync Spider a customer-centric organization so they wanted a solution that could cater to their specific needs by providing custom invoices and offline payments apart from regular subscription management. Building or buying was rhetorical to ask since the SyncSpider team wanted their limited technical resource to focus on their core expertise. After brief market research and competitor analysis SyncSpider finalized Chargebee as their subscription billing partner. Evaluation criteria included multiple gateway support, custom billing, pricing, and full API access. Aleksander said, “What set Chargebee aside from the competitors for us was the comprehensiveness of their product offering. Only Chargebee could provide all custom options in our checklist.  It was an extremely robust and customer-friendly platform which doesn’t require much effort from Syncspider’s team to manage subscriptions even during demand surges.”

Păstrând gestionarea abonamentului fără complicații, deoarece Syncspider se extinde la nivel global

Chargebee a automatizat facturarea recurentă cu cadențe de solicitare pentru a minimiza pierderile involuntare. SyncSpider a folosit, de asemenea, caracteristica multi-valută a Chargebee și taxele automate pentru a susține expansiunea în mai multe țări cu ușurință și rămânând în conformitate. Aleksander a spus: „Generarea de facturi personalizate, acceptarea plăților fără întrerupere, respectând în același timp politica fiscală a țării părea o sarcină herculeană. Extinderea la nivel global a fost dificilă, dar Chargebee a gestionat operațiunile noastre de facturare cu cea mai mare ușurință.”

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• Sursa: https://www.chargebee.com/customers/syncspider/