Mais problemas para a Boeing, à medida que agência de viagens on-line vê aumento no número de clientes filtrando seus aviões

Relatórios de um roda do nariz A queda de um avião de passageiros Boeing 757 da Delta Air Lines que estava na fila para decolar do Aeroporto Internacional Hartsfield-Jackson de Atlanta em 20 de janeiro sinaliza tempos cada vez mais difíceis para a fabricante de aviões. A impressão negativa espalhou-se pelo público; a empresa de viagens online Kayak adicionou filtros adicionais aos seus sites que permitem aos clientes excluir voos que usam jatos Boeing 737 MAX em suas pesquisas.

According to The Guardian, Kayak said that following the Alaska Airlines incident
it experienced a 15-fold increase in the use of its aircraft filter feature, which the company first launched in March 2019. The filter allows customers to distinguish between 737 Max 8 and Max 9 jets because the latter have been grounded by the Federal Aviation Administration (FAA) following the midair blowout of a door in the passenger cabin January 5.

“Quer você pesquise por classe de cabine, qualidade de voo ou tipo de aeronave, os filtros do Kayak visam fornecer aos viajantes todas as informações de que precisam para tomar decisões inteligentes e viajar com confiança”, disse um porta-voz da empresa.

The filter update comes almost three weeks after an Alaska Airlines flight suffered a midair blowout, and a few days after the wheel incident, during which, according to a preliminary report from the FAA, the aircraft was lined up and waiting to take off when the nose wheel “came off and rolled down the hill.” 

A Boeing se recusou a comentar o incidente com a roda do nariz.

Boeing CEO David Calhoun insisted January 24 that the organization only allows jets to fly when the company is “100%” confident in the aircraft’s safety,” adding that Boeing understands “the gravity of the situation” and that he is prepared to meet with several U.S. senators regarding the FAA’s investigation into the company.

Boeing has also experienced repeated problems in design and production with its newest jumbo jet, the 787 Dreamliner. “Such frequent, repeated crises point to a questão mais profunda than isolated engineering mishaps,” said Bill George,

professor de práticas de gestão e Henry B. Arthur Fellow of Ethics na Harvard Business School, em um artigo de 24 de janeiro no Harvard Business Review. “The underlying cause of these issues is a leadership failure that has allowed cultural drift away from Boeing’s once-vaunted engineering quality.” 

Boeing is still scheduled to deliver its first Max 737 jet to China January 24, ending an almost five-year freeze on imports of the company’s most profitable product. According to Reuters, the delivery represents a vote of confidence for the company at a time when it is facing scrutiny from various industry bodies and government agencies. 

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• Fonte: https://www.supplychainbrain.com/articles/38926-online-travel-company-allowing-customers-to-filter-out-boeing-737-max-planes