Credit unions and community banks are looking to digital communications platform Eltropy to strengthen call center authentication and ultimately reduce fraud as voice-cloning tools and advanced AI present more opportunities for fraudsters within financial services. In the third quarter of 2022, email scams increased 217% year over year, especially following digitization that skyrocketed amid the […]
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- Source: https://bankautomationnews.com/allposts/risk-security/credit-unions-look-to-eltropy-to-curb-call-center-fraud/
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