Search results for: SaaS

7 Prominent Fintech Investors in Singapore Backing The Ecosystem – Fintech Singapore

Source Node: https://fintechnews.sg/83025/funding/fintech-investors-in-singapore/
Time Stamp: January 29, 2024 12:02 AM - Modified On: January 29, 2024 - Published By:
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by Fintech News Singapore January 29, 2024 In 2023, Singapore continued to dominate the Southeast Asian fintech landscape, securing a total of US$747 million in funding in the first nine months of the year or 59% of all fintech investments in ASEAN, according to data from UOB, PwC Singapore, and the Singapore Fintech Association (SFA), signifying a flurry of activities by fintech investors in Singapore Some of these deals were among the largest rounds in the region and involved regional leaders such as Bolttech (US$246 million Series B), Aspire (US$100

The Fastest Growing Software Sectors in 2024 by @ttunguz

Source Node: https://www.tomtunguz.com/fastest-growing-software-category-2024/
Time Stamp: January 28, 2024 7:00 PM - Modified On: January 28, 2024 - Published By:
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The fastest growing software category in the public markets is security. Data follows. Security companies as a group average 29% expected revenue growth in 2024, compared to 23% for Data (or DaaS which stands for data-as-a-service). Fintech & SaaS (horizontal) average ten percentage points fewer expected growth. Anticipation of this growth propels multiples. Security & data top the charts at on average 10x enterprise-value-to-forward-revenue, compared to 5x for the others. These two software categories lead buyers’ priorities & are expected to grow at twice the pace of the overall software

Customer Success vs. Customer Service: What’s The Difference?

Source Node: https://www.inturact.com/blog/customer-success-vs.-customer-service-whats-the-difference
Time Stamp: January 27, 2024 2:07 PM - Modified On: January 27, 2024 - Published By:
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The long-term success of any business boils down to its relationship with customers. How your target audience sees your company and the value they prescribe to your product can greatly affect whether you can outshine your competition and gain market share. However, so much focus is placed on customer service that many businesses are missing out on perhaps an even more pivotal concept, namely that of customer success. (more…)

The Most Common Reasons Startups Fail | SaaStr

Source Node: https://www.saastr.com/the-most-common-reasons-startups-fail/
Time Stamp: January 27, 2024 10:10 AM - Modified On: January 27, 2024 - Published By:
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Dear SaaStr:  What are some common reasons for the failure of startups? How can these mistakes be avoided to increase their chances of success? My experience across leading 30+ seed investments, including 4 billion+ exits so far, on why startups fail: Not 200% committed to winning no matter what. Even the smartest founders aren’t always 200% committed. Sometimes, they’re more in a “I’ll give it a shot” mode. So far, I’ve always lost my money here. Good But Not Great CEO. It’s just too competitive out there for a nice

What’s New at Automattic and WordPress with CEO Matt Mullenweg

Source Node: https://www.saastr.com/whats-new-at-automattic-and-wordpress-with-co-founder-and-ceo-matt-mullenweg/
Time Stamp: January 27, 2024 8:59 AM - Modified On: January 27, 2024 - Published By:
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In the latest installment of our What’s New series where SaaStr’s very own CEO and Founder, Jason Lemkin, sits down with the top CEOs and leaders in SaaS to discuss What’s New, what’s top of mind, and what every SaaS founder should be thinking about – Jason sits down with Matt Mullenweg, CEO of Automatic and Co-Founder of WordPress. Automattic and WordPress and is the classic, old-school, OG open-source leaders, and fun fact, as SaaStr runs on WordPress, we simply wouldn’t be here without Matt and the 2,000 folks who

Dear SaaStr: What is The Average Ratio of Support Staff to Customer Count in SaaS? | SaaStr

Source Node: https://www.saastr.com/average-ratio-support-staff-customer-counts-saas-model/
Time Stamp: January 27, 2024 8:47 AM - Modified On: January 27, 2024 - Published By:
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Dear SaaStr: What is The Average Ratio of Support Staff to Customer Count in SaaS? Typically support consumes about perhaps 5%-7% of your revenue at scale (excluding customer success) in most SaaS models. It could be more or less, but that’s a rough way to think about it.  Another 5%-7% go to core infrastructure costs (AWS, Azure, Snowflake, etc).  And that leaves you at the 75%-85% gross margins traditional SaaS companies have. So at $100m in ARR, you might be spending $5m-$7m on your support team. As you can see,

MyCase and Clearbrief Launch Dynamic A.I. Integration, Transforming Workflows For Legal Professionals

Source Node: https://www.fintechnews.org/mycase-and-clearbrief-launch-dynamic-a-i-integration-transforming-workflows-for-legal-professionals/
Time Stamp: January 26, 2024 8:04 PM - Modified On: January 26, 2024 - Published By:
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All-In-One Case Management Software Amplifies Its Partner Ecosystem With A.I. Technology For Lawyers AUSTIN, Texas–(BUSINESS WIRE)–MyCase, a leading legal practice management software for the modern law firm, has announced a new integration with Clearbrief.ai, the award-winning AI-assisted legal writing software. This integration between Clearbrief and MyCase will provide legal professionals with AI-powered tools to help lawyers find and view supporting factual evidence while writing in Word, allowing them to automate tasks such as cite checking and to identify factual weaknesses in opposing counsel’s briefs. “We are excited to partner with

Pipeline Update: Amer Sports on Deck to Kickoff February IPOs

Source Node: https://www.ipoboutique.com/blog/pipeline-update-amer-sports-on-deck-to-kickoff-february-ipos/
Time Stamp: January 26, 2024 5:44 PM - Modified On: January 26, 2024 - Published By:
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NEW FILINGS Company:  Auna S.A.A. Symbol: AUNA Description:  They operate hospitals and clinics in Mexico, Peru and Colombia, provide prepaid healthcare plans in Peru and provide dental and vision plans in Mexico. Shares: TBD Price Range: TBD Trade Date:  TBD Underwriter(s): Morgan Stanley, JP Morgan, BTG Pactual, Santander, Citigroup, HSBC Link to Prospectus: Updated Prospectus: 1-25-24 Company: Invea Therapeutics, Inc. Symbol: INAI (Nasdaq) Description: They are a biotechnology company developing small molecule oral therapeutics for immune-mediated inflammatory diseases, or IMIDs. Shares: TBD Price Range: TBD Trade Date:  TBD Underwriters: BofA

The Week’s 10 Biggest Funding Rounds: Recurrent Energy And Bilt Rewards See Big Money

Source Node: https://news.crunchbase.com/venture/biggest-funding-rounds-recurrent-energy-bilt-rewards/
Time Stamp: January 26, 2024 1:31 PM - Modified On: January 26, 2024 - Published By:
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Want to keep track of the largest startup funding deals in 2024 with our curated list of $100 million-plus venture deals to U.S.-based companies? Check out The Crunchbase Megadeals Board. This is a weekly feature that runs down the week’s top 10 announced funding rounds in the U.S. Check out last week’s biggest funding rounds here. Not a bad week for a big funding announcement, as there were a couple nine-figure rounds in energy and loyalty rewards, but several just slightly smaller ones in a variety of other sectors. As

3 Big Changes in Running SaaS Companies in 2024 | SaaStr

Source Node: https://www.saastr.com/3-big-changes-in-running-saas-companies-in-2024/
Time Stamp: January 26, 2024 10:33 AM - Modified On: January 26, 2024 - Published By:
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Dear SaaStr:  What Are Some of the Biggest Changes for SaaS Founders and Startups in 2024? A few I’m watching: #1. The Rise of One-and-Done Fundraising as a Vibe Founders will get back to only planning to raise one round to truly get to product-market fit for real. More startups benefit as the dilution ends up far less, a la Klaviyo, or The Trade Desk, etc.  Yes, both raised more money at the very late stage, but really only needed a round or two to hit scale.  A related post

How Long Does It Take to Close an “Average” Deal in SaaS? 41 Days Per Vendr | SaaStr

Source Node: https://www.saastr.com/how-long-does-it-take-to-close-an-average-deal-in-saas-43-days-per-vendr/
Time Stamp: January 26, 2024 10:27 AM - Modified On: January 26, 2024 - Published By:
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So Vendr has their latest SaaS Buyer Report out here.  There’s plenty of good data in there and it’s worth a read. One metric I wanted to highlight.  And look, average sales cycles are almost meaningless.  Bigger deals take longer.  Small deals can close in one call.  Some leads are warmer than others.  More here. But still … across all the SaaS vendors that Vendr tracks, how long do deals take to close? 41 days overall for new deals.  And renewals take 53 days. As we can see below, the