pinpoint

How Machine Learning is Assisting Banks in Pinpointing the Main Cause of Call Center Complaints

Source Node: https://platodata.network/platowire/how-machine-learning-is-assisting-banks-in-pinpointing-the-main-cause-of-call-center-complaints/
Time Stamp: March 31, 2023 4:53 PM - Modified On: March 31, 2023 - Published By:
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Republished By Plato

In today's fast-paced world, customers expect quick and efficient service from their banks. However, with the increasing complexity of financial products and services, it is becoming increasingly difficult for banks to provide satisfactory customer service. One of the most common complaints that banks receive is related to their call centers. Customers often complain about long wait times, unhelpful agents, and unresolved issues. To address these complaints, banks are turning to machine learning to pinpoint the main cause of call center complaints.Machine learning is a type of artificial intelligence that allows

Identifying Weaknesses in Your Business Model Through Data Analysis

Source Node: https://zephyrnet.com/utilizing-data-to-discover-shortcomings-within-your-business-model/
Time Stamp: March 3, 2023 4:45 PM - Modified On: March 3, 2023 - Published By:
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Published by Plato

Data analysis is an essential tool for businesses to identify weaknesses in their business models. By analyzing data, businesses can identify areas of improvement and make informed decisions to increase efficiency and profitability.Data analysis involves collecting and analyzing data from various sources, such as customer surveys, financial statements, and market research. This data can be used to identify areas of weakness in a business model. For example, customer surveys can provide insight into customer satisfaction levels, while financial statements can reveal areas of financial mismanagement. Market research can help identify